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Privacy Policy

Privacy Policy

Introduction

At Caracol Travel, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide us.

Information We Collect

We collect personal information in various ways, including:

  1. Information You Provide: When you register on our site, make a reservation, or subscribe to our newsletter, you provide us with details such as your name, email address, phone number, and payment information.
  2. Automatic Information: We automatically collect information through cookies and other technologies when you browse our site. This includes your IP address, browser type, pages visited, and duration of your visit.
  3. Third-Party Information: We may receive information about you from external sources, such as business partners and social media platforms.

Use of the Information

We use the collected information to:

  1. Provide Services: Process your reservations, payments, and any other requests.
  2. Improve Our Site: Analyze how users interact with our site to enhance your browsing experience.
  3. Marketing: Send you promotions, special offers, and other information that may be of interest to you. You may opt out of receiving these communications at any time.
  4. Security: Protect our users and systems against fraud and abuse.

Sharing Information

We do not sell, rent, or exchange your personal information with third parties. However, we may share your information with:

  1. Service Providers: Third parties that help us operate our site, process payments, and perform other services on our behalf.
  2. Legal Requirements: When necessary to comply with the law, protect our rights, or respond to legal processes.

Protection of Information

We implement technical and organizational security measures to protect your personal information against unauthorized access, alterations, disclosures, or destruction. However, no method of Internet transmission or electronic storage is completely secure.

Your Rights

You have the right to:

  1. Access: Request a copy of the personal information we have about you.
  2. Rectify: Correct any inaccurate or incomplete information.
  3. Delete: Request the deletion of your personal information.
  4. Restrict: Limit the processing of your personal information.
  5. Portability: Request that we transfer your personal information to another organization.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon publication on this page. We recommend that you review this policy periodically.